Frequently Asked Questions
I'm ready to book! How do I go about doing that?
So you've gone through everything and you've decided that I will be your photographer!
In order to book, just simply click on the "Booking" form at the top of the website and fill the form out.
Please allow 24-48 hours for a response!
What if I am late to my session?
I completely understand that there are situations that may arise out of our control, especially before a session.
I merely ask for respectful and considerate
communication regarding being late.
If you are 15 minutes late to your session without any notification, a $25 late fee will be attached and due before any images, proofs included, are released.
If you are 30 minutes late to your session, the session will be canceled and all monies paid will be non-refundable.
What happens if I need to cancel or reschedule our session?
I do understand that a client may be in need of canceling their session. The session payment can be transferred to a new session of the same type that was previously booked.
If you are in need of rescheduling, I allow one complimentary reschedule if done within 48 hours of your original appointment. You will have up to 6 months to utilize the session paid for.
Any further rescheduling would require a new booking deposit.
How many images will I receive from my session?
I have packages available that include edited images that clients can choose from. During the selection process, more images can be purchased for an additional fee.
RAW files are not included with your session. I spend many hours perfecting client’s images to maintain a sense of consistency for my brand. I owe a certain obligation to my clients to produce the kind of work they see in my portfolio. RAW files do not portray the client or my photography in the the manner my final edits do.
Am I able to bring extra guests to my session?
I do allow up to two guests at the session.
Due to COVID-19, I want for all us to be able to create in an environment that is comfortable and stressless.
When will my photos be ready?
48 hours following your session, you will receive a link with your proofs to make your image selection. Once you have selected your images, the turnaround time will start once you have done so.
Images will be delivered within 14 business days (EXCLUDING HOLIDAYS & WEEKENDS) via a separate gallery that will be accessible for 2 weeks. All final images from your session will be full quality. That will allow you to print, post to social media sites, etc.
If images are needed prior to the 14 day turnaround, a 24-48 hour rush option is available for $85 if necessary.
** Weekends and holidays are excluded from the 14 day turnaround. **
What if I did not download my images from the link within the 2 week time frame?
It is the client’s responsibility to ensure images have been safely downloaded within the allotted time. A reminder email is sent prior to the expiration of the gallery. If the client does not download their images within the 2-week time frame, a $25 re-upload fee will be payable prior to gallery being re-uploaded.
Do you travel?
Heck yeah! I love a road trip or hopping on a plane to create with clients. I am currently based in Orlando, Florida. If you are not located within 35-45 minutes of the area, I will gladly discuss travel fees with you.